Skills

  • Altigen server and VOIP telephony
  • Amazon AWS
  • Apple hardware & software from 1988 to present
  • Apple iOS operation and deployment
  • Applescript and Apple Remote Desktop remote management tools
  • Adobe Creative Suite to current versions
  • Barracuda Web Filters & Link Balancers
  • Basic Unix
  • Basic HTML
  • Bomgar multi platform Remote management tools
  • Cisco Meraki systems
  • Cisco Telephony solutions
  • Citrix and Campusvue
  • Code42, Crashplan Backup
  • ExaqVision video security software
  • Extensis Suitcase font management
  • Filemaker Pro and Filemaker Pro Server
  • Google Analytics
  • Jamf deployment and MDM solutions
  • Kantech enterprise access control software
  • Linksys / Cisco managed switches
  • Logmein & Hamachi remote support tools
  • MailChimp & ExactTarget services
  • Maxon 4D rendering software
  • Microsoft office (mac and windows)
  • Microsoft Windows 3.31 to present
  • Microsoft Windows server, NT to present
  • Mobile computing concepts and device management
  • OmniGraffle
  • Tableau
  • Workamajig Project Management
  • Video chat technologies
  • Video distribution and webcasting via Wirecast
  • SaaS solutions from Halogen, Widen & Salesforce
  • Virtualization platforms (Parallels and VMWare)
  • Web 2.0 technologies and tools (Adobe Flex, Social networking sites, blogs and podcasting, Google Docs, XML, RSS, etc.)
  • a highly adaptable, patient and experienced technologist, problem solver and consultant.
  • comfortable at the presentation level speaking to clients or groups of people.
  • highly ethical, professional and personable.
  • quickly able to arrive at custom solutions for my clients unique needs regardless of their size.
  • With a keen eye for efficiency I lower costs of IT in the short term while creating systems for realizing future efficiencies.
  • Aptitude both for analyzing technical concepts and translating them into business terms, and for mapping business requirements to technical features.
  • 18 years consulting technology needs and integrating new technology in enterprise environments.
  • 15+ years supporting cross-platform environments.
  • 10 years experience technology consulting toward small businesses.
  • Strong understanding of a multitude of technical concepts represented as acronyms to include SaaS, Cloud, ERP, CRM, MDM, TCP/IP, DHCP, VPN, FTP, SMTP, SNMP, DNS, HTTP and VOIP to name a few.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and C-level.
  • Able to determine client needs to craft unique solutions using both internal and vendor sourced resources.
  • Seasoned communicator and trust builder.
  • Successful in the implementation of OS migration paths on all platforms across multiple users.
  • Maintain a working knowledge of current social and mobile platforms and their trajectories.
  • Digital Asset Management system creation and managment.
  • In-depth knowledge of ALL Apple workstation and server platforms.