About Me

I’m an architect of solutions. A strategic thinker, doer, a translator and a facilitator. A highly adaptable, patient and experienced technology professional seeking a position in a creative environment. I thrive in a multitasking environment, enjoy sharing my passion for technology and building trust between business units. I’ve succeeded in breaking the traditional perception of a technologist by being a patient listener, learner and teacher.

At my core I'm a personable nerd with broad interests who's roots in technology are deep. I love interacting with people on a personal level and establishing trust in order to make folks feel comfortable with technology.

Experience

Owner

ITworks-ATL
Since 1997
  • Consultant services specializing in making IT work for creatives in agencies or as freelance.
  • Advising and strategizing purchases, coordinating vendors, providing hardware/software support.
  • Providing training & Solving problems that allow you to focus on your creative self.

Director of Technology

22squared
April 2015 to November 2016
  • As the Director of Technology for 22squared I was responsible for the operation of the IT department across two locations and 300+ employees.
  • Focused on reducing complexity within IT, reducing costs, improving client and user experience, driving innovation and agility, leveraging better use of information, reducing risk and enabling growth.
  • Works with Training & HR to identify LMS solutions to reduce training/on-boarding times
  • Lead a team to standardize infrastructure across multiple branches, filling technology gaps and leveraging new technology to enhance community between remote geographic locations.
  • Lead the IT group in pursuit of ever evolving Business Continuity and Disaster Recovery Plans for all corporate information technology.
  • Lead a team of IT professionals translating client’s business requirements into functional system designs and then lead internal teams to create via third party vendors.
  • Served as a trusted human conduit thru which technology needs and requirements are communicated between creative units and IT department.
  • Led technology for a branch greenfield move in Tampa of 100+ users, aligning vendors and coordinating company wide upgrades of key technology components. End result was technology that contributed to high ranking in Tampa Bay Times Top workplaces 2016.
  • Led team in a major core infrastructure upgrade of all Firewalls, Switches, Wi-Fi access points across 300+ users and two locations.
  • Responsible for tracking and projection of operating expense budget ~$1.5M and capital project budget of ~$1M.
  • Led transition team to migrate Development practice to Amazon AWS.

Director of Creative Technology

BFG Communications
May 2013 to October 2014
  • Served as the Senior Creative Technologist. Built relationships between clients, creative, strategy and IT to insure everyone understands technology and that our clients needs are exceeded. Insuring technology has a place in every client work stream as consumers continue to adopt mobile and adapt to the tech-enabled world they live in. Championing technologically enhanced creativity that lies at the heart of our value system.
  • Serve as a human conduit thru which technology needs are communicated between creative units and Information Technology.
  • Coordinator & Manager of IT projects that touch internal departments as well as clients.
  • Establisher of requirements and source vendors for technical build out of new office buildouts.
  • Coordinated & Managed projects with training & HR to identify LMS solutions to reduce training/on-boarding times.
  • Created a Technology Business Continuity Plan for corporate IT. (shortening critical paths and instituting remedies.)
  • Served as a technical liaison between BFG and South Carolina Parks, Recreation and Tourism for a welcome center renovation project. I work with their CIO and CTO to identify, vet and implement technology based on our User Experience teams recommendations for a project/marketing push launching 2015.
  • Lead a team to create a SaaS Digital Asset Management system in partnership with Widen for our client, South Carolina Parks, Recreation and Tourism to streamline workflow and provide digital asset accountability.
  • Vetted third party providers to provide automation solutions that permit HR to utilize newer SaaS vendor offerings enhancing the workflow for recruiting, hiring, employee appraisal processes.
  • Lead a team to create a company wide intranet to fill communication gaps and establish community between geographic locations.
  • Lead the charge to champion the creative purpose and are a driving force reinforcing long term decisions in technology are made with the creative end user experience in mind.

Skills

  • Altigen server and VOIP telephony
  • Amazon AWS
  • Apple hardware & software from 1988 to present
  • Apple iOS operation and deployment
  • Applescript and Apple Remote Desktop remote management tools
  • Adobe Creative Suite to current versions
  • Barracuda Web Filters & Link Balancers
  • Basic Unix
  • Basic HTML
  • Bomgar multi platform Remote management tools
  • Cisco Meraki systems
  • Cisco Telephony solutions
  • Citrix and Campusvue
  • Code42, Crashplan Backup
  • ExaqVision video security software
  • Extensis Suitcase font management
  • Filemaker Pro and Filemaker Pro Server
  • Google Analytics
  • Jamf deployment and MDM solutions
  • Kantech enterprise access control software
  • Linksys / Cisco managed switches
  • Logmein & Hamachi remote support tools
  • MailChimp & ExactTarget services
  • Maxon 4D rendering software
  • Microsoft office (mac and windows)
  • Microsoft Windows 3.31 to present
  • Microsoft Windows server, NT to present
  • Mobile computing concepts and device management
  • OmniGraffle
  • Tableau
  • Workamajig Project Management
  • Video chat technologies
  • Video distribution and webcasting via Wirecast
  • SaaS solutions from Halogen, Widen & Salesforce
  • Virtualization platforms (Parallels and VMWare)
  • Web 2.0 technologies and tools (Adobe Flex, Social networking sites, blogs and podcasting, Google Docs, XML, RSS, etc.)
  • a highly adaptable, patient and experienced technologist, problem solver and consultant.
  • comfortable at the presentation level speaking to clients or groups of people.
  • highly ethical, professional and personable.
  • quickly able to arrive at custom solutions for my clients unique needs regardless of their size.
  • With a keen eye for efficiency I lower costs of IT in the short term while creating systems for realizing future efficiencies.
  • Aptitude both for analyzing technical concepts and translating them into business terms, and for mapping business requirements to technical features.
  • 18 years consulting technology needs and integrating new technology in enterprise environments.
  • 15+ years supporting cross-platform environments.
  • 10 years experience technology consulting toward small businesses.
  • Strong understanding of a multitude of technical concepts represented as acronyms to include SaaS, Cloud, ERP, CRM, MDM, TCP/IP, DHCP, VPN, FTP, SMTP, SNMP, DNS, HTTP and VOIP to name a few.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and C-level.
  • Able to determine client needs to craft unique solutions using both internal and vendor sourced resources.
  • Seasoned communicator and trust builder.
  • Successful in the implementation of OS migration paths on all platforms across multiple users.
  • Maintain a working knowledge of current social and mobile platforms and their trajectories.
  • Digital Asset Management system creation and managment.
  • In-depth knowledge of ALL Apple workstation and server platforms.